My experience at Riad Kenzo was fantastic. the warm hospitality from the staff made it truly nice. Nestled in a quiet alley, the location offered a serene retreat while being close to the lively souks. The food was a highlight, though I found the Wi-Fi signal to be a bit weak at times.
Rooms
9.0
The rooms were comfortable and consistently clean. each with its unique charm. I appreciated the traditional decor and cozy atmosphere, making it feel like a true Moroccan escape.
Service
10.0
The service was really good. Ayoub, Fati, and Mohammed stood out for their friendliness and willingness to help. They made my stay seamless, always going the extra mile to ensure my comfort.
Location
9.0
Perfectly located within the Medina. it took just a short walk to reach the bustling Jamaa el Fna square. Despite being in the heart of the action, it felt peaceful at night.
Dining
9.0
The dining experience was good. I loved the fresh, traditional meals served on the rooftop. Breakfast was especially satisfying with a variety of Moroccan specialties.
Facilities
8.0
The facilities were well-maintained. I highly recommend booking a Hammam treatment, as it left my skin feeling rejuvenated.
Ava
United Kingdom,
March
2025
6.4/10
I had a wonderful stay at Riad Kenzo! The warm hospitality from the staff made me feel right at home. The location in the heart of the Medina was perfect for exploring the souks, though finding my way back was a bit challenging. The dining experiences were good, especially enjoying breakfast on the rooftop terrace! However, I did face some minor issues with noise and communication regarding spa services.
Rooms
9.0
The rooms were comfortable and cleaned daily. Each room had its own unique Moroccan charm.
Service
10.0
The staff, especially Oussama and Fati, were incredibly friendly and helpful, making my experience nice.
Location
8.0
The riad is conveniently located just a short walk from Jamaa el Fna and other attractions, though the alleyway can be tricky to navigate.
Dining
9.0
Breakfast was always fresh and delicious, and I highly recommend trying their evening meals as well.
Facilities
8.0
The amenities were satisfactory, though a more reliable Wi-Fi connection would be beneficial.
Jayden
United Kingdom,
January
2025
5.6/10
My stay at Riad Kenzo was a wonderful experience, highlighted by the beautiful ambiance and attentive service. The location was perfect, just a short walk from the lively Jamaa el Fna square, though I did encounter a few minor issues with the shower and occasionally inconsistent breakfast portions. Overall, it was a cozy retreat in the heart of the Medina. 😊🏡
Rooms
8.0
The rooms were full of character with lovely decorations and were cleaned daily. However, the lighting could sometimes be a bit dim, and the shower had inconsistent hot water.
Service
9.0
The staff were incredibly welcoming and helpful, especially Fatima, who offered great tips for navigating Marrakech. The service was consistent and made my stay much more enjoyable.
Location
9.0
Located in a quiet alley in the Medina, I had easy access to the souks and major attractions without needing taxis. I did wake up a few times due to the nearby mosque's call to prayer, but it added to the authentic experience.
Dining
8.0
Breakfast was plentiful and served on the rooftop, offering a good start to my mornings. Just a couple of days, it felt a bit lighter, but overall the food was delicious.
Facilities
7.0
The Riad featured a lovely small swimming pool and a beautiful terrace, perfect for relaxation. However, the Wi-Fi was lacking.
Nathaniel
United Kingdom,
January
2025
5.0/10
I had a fantastic stay at Riad Kenzo! The location is perfect, just a short walk from all the main attractions in the medina, but still tucked away in a quiet alley. The breakfast was delicious and filling, but I did run into some issues with the Wi-Fi during my stay.
Rooms
9.0
The rooms were comfy and authentically decorated, cleaned daily, and had a cozy feel. I really appreciated the comfortable beds.
Service
10.0
Ayoub and the team provided great service, always going the extra mile to make me feel welcome and taken care of. Their hospitality truly stood out.
Location
10.0
Absolutely loved the location! It's in the heart of the old medina, just a 10-minute walk to Jamaa el Fna square, which is super convenient.
Dining
9.0
Breakfast was fantastic, featuring local treats like Moroccan pancakes and fresh juice. Enjoying meals on the rooftop with a view was a lovely experience.
Facilities
8.0
The facilities were good, with a small pool and an option for a Hammam experience which was relaxing. However, access to the pool could be a bit inconvenient since it was on the terrace.
Theodore
United Kingdom,
December
2024
5.0/10
My stay at Riad Kenzo was truly good, with the staff providing an incredibly warm welcome. The location, tucked away in a quiet alley yet just a short walk from the bustling souks, was perfect for exploring Marrakesh. I thoroughly enjoyed the delicious breakfasts every morning (that mint tea was a highlight!), but I did encounter a few issues with the Wi-Fi and occasionally cold showers.
Rooms
8.0
The room was beautifully decorated, echoing authentic Moroccan style with colorful tiles and cushions. However, I noticed some areas were a bit dusty, and at times the lighting was too dim for practical use.
Service
10.0
The service was fantastic, with staff always ready to help with recommendations for local sights and activities. Special shoutout to Fatima for her kindness and attention to detail!
Location
10.0
Located in the heart of the Medina, I loved how accessible everything was. It was only a 10-minute stroll to Jamaa el Fna, and the atmosphere in the alley was serene despite being so close to the market chaos.
Dining
9.0
Breakfast was always fresh, featuring a lovely variety like omelettes and Moroccan pancakes. The dinners I had were equally delicious, served on the lovely roof terrace with a stunning view.
Facilities
8.0
The amenities were satisfactory, with daily housekeeping ensuring the room always looked great. The small swimming pool was a nice feature for cooling off after exploring the city.
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